Terms of Service

Last Updated: 10 March 2026

1. Acceptance of Terms

By accessing or using Docket Rocket ("the Service"), you agree to these Terms of Service and our Privacy Policy. If you don't agree, you may not use the Service.

1.1 Changes to Terms

• We may update these terms from time to time
• We'll notify you of significant changes via email or in-app notice
• Continued use means you accept the updated terms

2. Description of Service

2.1 What Docket Rocket Does

Docket Rocket is an Australian grocery price comparison and receipt scanning service. The Service includes:

• Receipt Scanning: Upload grocery receipts for OCR processing. We extract items, match them to known products, and track your spending.
• Shopping Lists: Create and manage shopping lists with price comparison across Australian retailers (Woolworths, Coles, Aldi, IGA).
• XP & Progression: Earn experience points for scanning receipts. Progress through levels and tiers, maintain weekly streaks for XP multipliers, and appear on the public leaderboard.
• Public Leaderboard: An opt-in leaderboard displaying user aliases and XP rankings.

2.2 Docket Rocket Plus

Plus is an optional paid subscription ($2.99 AUD/month after a 14-day free trial) that provides:

• Unlimited shopping list creation (free users are limited)
• Receipt credits: earn credits when scanning receipts ($0.10 base + $0.01 per matched item, capped at $2.99 per billing cycle). Credits are applied to your Stripe Customer Balance and automatically reduce your next invoice.

Plus subscriptions are billed monthly through Stripe. You can cancel any time via the subscription management page. Cancellation takes effect at the end of your current billing period.

2.3 Service Availability

• We strive for high uptime but cannot guarantee uninterrupted service
• Some features may be temporarily unavailable during updates
• We are not responsible for internet connectivity issues on your end

3. User Accounts

3.1 Account Creation

• You must be 13 years or older to create an account
• Provide accurate information during registration
• You are responsible for maintaining the security of your account
• Notify us immediately of any unauthorised account access

3.2 Account Types

• Google Account: Sign in with Google via Firebase Authentication. Full features with data persistence.
• Email Account: Register with email and password. Full features with data persistence.
• Anonymous Session: Limited features. Sessions may expire.

3.3 Account Deletion

• You may delete your account at any time
• Account deletion is permanent and cannot be undone
• Active Plus subscriptions will be cancelled upon account deletion

4. Acceptable Use

4.1 Permitted Uses

• Use the Service for personal grocery price comparison
• Scan your own legitimate grocery receipts
• Create and manage your shopping lists

4.2 Prohibited Uses

You may not:

• Upload fake, fraudulent, or someone else's receipts
• Use automated tools to scrape or harvest data from the Service
• Attempt to reverse engineer, hack, or disrupt the Service
• Use the Service for commercial purposes without written permission
• Share your account credentials with others
• Manipulate XP, credits, or leaderboard rankings through fraudulent activity

5. Data and Privacy

5.1 Your Data Rights

• You own your receipt data and personal information
• You can request export or deletion of your data at any time
• We use your data only as described in our Privacy Policy
• We do not sell your personal data to third parties

5.2 Data Processing

• Receipt images are processed using OCR technology (Google Cloud Vision)
• Product and price data may be aggregated in anonymised form for market analysis
• All data processing complies with Australian privacy laws

6. Payments and Credits

6.1 Plus Subscription

• Subscriptions are processed and billed via Stripe
• The 14-day free trial begins when you first subscribe
• After the trial, you are billed $2.99 AUD per month
• You can cancel at any time; access continues until the end of the billing period
• Refunds are handled in accordance with Australian Consumer Law

6.2 Receipt Credits

• Plus subscribers earn credits by scanning receipts with matched products
• Credits are capped at $2.99 per billing cycle (matching the subscription cost)
• Credits are applied as a negative balance on your Stripe Customer Balance
• Credits automatically reduce your next subscription invoice
• Credits have no cash value and cannot be withdrawn or transferred
• Unused credits remain on your Stripe balance while your subscription is active

6.3 XP and Leaderboard

• XP is earned by scanning receipts and has no monetary value
• Leaderboard aliases are user-chosen and must not contain offensive content
• We reserve the right to reset or adjust XP if fraudulent activity is detected

7. Intellectual Property

7.1 Our Rights

• Docket Rocket, our logo, and branding are our trademarks
• The software, algorithms, and design are our intellectual property
• We grant you a limited, non-exclusive licence to use the Service for personal use

7.2 Your Rights

• You retain ownership of your receipt data and personal information
• You grant us a licence to process your data to provide the Service
• You can revoke this licence by deleting your account

8. Disclaimers and Limitations

8.1 Price Accuracy

• We strive for accurate price comparisons but cannot guarantee 100% accuracy
• Prices change frequently and may vary by store location
• Always verify prices with retailers before making purchasing decisions
• We are not responsible for pricing errors or discrepancies

8.2 Receipt Processing

• OCR accuracy depends on receipt quality, formatting, and legibility
• Not all receipt items may be matched to known products
• Credit calculations depend on successful product matching

8.3 Service Warranty

• The Service is provided "as is" without warranties of any kind
• We do not guarantee continuous, error-free operation
• We are not liable for service interruptions or data loss

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for lost profits, data, or business opportunities
• Our total liability is limited to the amount you have paid us in the preceding 12 months

9.1 Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any guarantee, warranty, term, condition, right, or remedy implied or imposed by Australian Consumer Law which cannot lawfully be excluded, restricted, or modified.

10. Third-Party Services

• Firebase (Google): Authentication is handled via Firebase. Google's terms and privacy policies apply to sign-in.
• Google Cloud Vision: Receipt images are processed for OCR. Google's data processing terms apply.
• Stripe: Subscription payments and credit balances are managed through Stripe. Stripe's terms apply to payment processing.
• Retailer Data: Price data is collected from publicly available sources and user receipts. We are not affiliated with any retailer.

11. Termination

• You may stop using the Service and delete your account at any time
• We may suspend accounts that violate these terms
• We will provide notice except in cases of serious violations
• Upon termination, active Plus subscriptions are cancelled and no further charges apply

12. Governing Law

• These terms are governed by the laws of Australia
• Any disputes will be resolved in Australian courts
• We comply with Australian Consumer Protection laws
• Privacy matters are governed by the Privacy Act 1988 (Cth)
• We encourage resolving disputes through direct communication before pursuing legal action

13. General

These terms, together with our Privacy Policy, constitute the entire agreement between you and Docket Rocket. If any part is found unenforceable, the remaining parts remain in full force. We may assign these terms; you may not assign your rights without our written consent.