Terms of Service
Last Updated: July 3, 2025
📋 Agreement Overview
By using Docket Rocket, you agree to these terms. We've written them in plain English to make them easy to understand. Our goal is to provide a fair, transparent service that helps you save money on groceries.
1. Acceptance of Terms
By accessing or using Docket Rocket ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree with any part of these terms, you may not use our service.
1.1 Changes to Terms
- We may update these terms from time to time
- We'll notify you of significant changes via email
- Continued use of the service means you accept updated terms
- You can always review the current terms on our website
2. Description of Service
2.1 What Docket Rocket Does
Docket Rocket is a grocery price comparison and receipt scanning service that:
- Scans and processes your grocery receipts
- Compares prices across Australian retailers
- Provides personalized shopping recommendations
- Helps you create and manage shopping lists
- Tracks your grocery spending patterns
2.2 Service Availability
- We strive for 99% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Some features may be temporarily unavailable during updates
- We're not responsible for internet connectivity issues
3. User Accounts and Registration
3.1 Account Creation
- You must be 13 years or older to create an account
- Provide accurate and complete information during registration
- You're responsible for maintaining the confidentiality of your account
- Notify us immediately of any unauthorized account access
3.2 Account Types
- Email Account: Full features with data persistence
- Google OAuth Account: Sign in with your Google account
- Anonymous Session: Limited features, 24-hour sessions
3.3 Account Termination
- You may delete your account at any time from your privacy dashboard
- We may suspend accounts that violate these terms
- We'll provide 30 days notice before deleting inactive accounts
- Account deletion is permanent and cannot be undone
4. Acceptable Use
4.1 Permitted Uses
- Use the service for personal, non-commercial grocery price comparison
- Scan your own legitimate grocery receipts
- Share anonymized price data to help other users
- Export your own data for personal use
4.2 Prohibited Uses
You may not:
- Upload fake, fraudulent, or someone else's receipts
- Use automated tools to scrape or harvest data
- Attempt to reverse engineer or hack the service
- Use the service for commercial purposes without permission
- Share your account credentials with others
- Upload malicious content or attempt to disrupt the service
5. Data and Privacy
5.1 Your Data Rights
- You own your receipt data and personal information
- You can export or delete your data at any time
- We use your data only as described in our Privacy Policy
- We don't sell your personal data to third parties
5.2 Data Processing
- Receipt images are processed using OCR technology
- Product and price data may be aggregated for market analysis
- All data processing complies with Australian privacy laws
- You can opt out of data sharing for research purposes
6.2 Credits System
- Earn credits by scanning receipts
- Use credits to access price comparison features
- Credits have no monetary value and cannot be transferred
- Credits may expire after periods of inactivity
7. Intellectual Property
7.1 Our Rights
- Docket Rocket, our logo, and branding are our trademarks
- The software, algorithms, and design are our intellectual property
- We grant you a limited license to use the service
- This license terminates when you stop using the service
7.2 Your Rights
- You retain ownership of your receipt data and personal information
- You grant us license to process your data to provide the service
- You can revoke this license by deleting your account
- We respect your intellectual property rights
8. Disclaimers and Limitations
⚠️ Important Disclaimers
Please read this section carefully as it limits our liability.
8.1 Price Accuracy
- We strive for accurate price comparisons but cannot guarantee 100% accuracy
- Prices may change frequently and vary by location
- Always verify prices with retailers before making purchases
- We're not responsible for pricing errors or discrepancies
8.3 Service Availability
- The service is provided "as is" without warranties
- We don't guarantee continuous, error-free operation
- We're not liable for service interruptions or downtime
- Third-party service outages may affect our service
9. Limitation of Liability
9.1 Maximum Liability
To the fullest extent permitted by law:
- We're not liable for indirect, consequential, or punitive damages
- We're not responsible for lost profits, data, or business opportunities
- These limitations apply even if we've been advised of potential damages
9.2 Australian Consumer Law
Nothing in these terms excludes, restricts, or modifies any guarantee, warranty, term, or condition, right or remedy implied or imposed by Australian Consumer Law which cannot lawfully be excluded, restricted, or modified.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the service in violation of these terms
- Your violation of any third-party rights
- Any false or fraudulent information you provide
- Your unauthorized access to the service
11. Governing Law
11.1 Australian Law
- These terms are governed by Australian law
- Any disputes will be resolved in Australian courts
- We comply with Australian Consumer Protection laws
- Privacy matters are governed by the Privacy Act 1988
11.2 Dispute Resolution
- We encourage resolving disputes through direct communication
- Contact us first before pursuing legal action
- We participate in industry ombudsman schemes where applicable
- Alternative dispute resolution is available
12. Third-Party Services
12.1 Google Services
- Google OAuth sign-in is subject to Google's Terms of Service
- Google Cloud Vision processes receipt images for OCR
- Google's privacy policies apply to these interactions
- We're not responsible for Google service outages
12.2 Retailer Data
- Price data is collected from public sources and user receipts
- We're not affiliated with any particular retailer
- Retailer terms and conditions apply to your purchases
- We don't provide purchasing or fulfillment services
13. Termination
13.1 Termination by You
- You may stop using the service at any time
- Delete your account from your privacy dashboard
- Data deletion takes up to 30 days to complete
- Some anonymized data may remain for research
13.2 Termination by Us
- We may suspend accounts that violate these terms
- We'll provide notice except in cases of serious violations
- You can appeal account suspensions
- Service termination requires 30 days notice to users
14. Miscellaneous
14.1 Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and Docket Rocket.
14.2 Severability
If any part of these terms is found to be unenforceable, the remaining parts will remain in full force and effect.
14.3 Assignment
We may assign these terms or our rights and obligations. You may not assign your rights without our written consent.
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